📦 Order processing takes 1-3 working days (orders placed before 2 PM on the same day are processed on the same day)
✈️ Standard delivery takes 7-15 working days (covers over 60 countries worldwide)
30-day无忧退货 guarantee (eligible items only)
Delivery Details
Tariff Note: The price does not include import tax. The tax is paid by the recipient, and the specific amount is determined by the local customs.
Order Tracking: After shipment, you will receive an email containing a tracking link.
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Application: Within 30 days of receipt, contact customer service or send an email to wigshumanhairfactory@gmail.com to apply for a Return Merchandise Authorization (RMA) code.
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Return: After receiving the RMA, return the product to the specified address within 7 days, ensuring it is **in good condition, unused, and with original packaging**. Please use a trackable shipping method.
3
Acceptance: We will complete the quality inspection within 3 working days after receiving the return.
4
Refund: After quality inspection is passed, the payment will be refunded to the original route within 5-7 working days. **Please note: Shipping fees are non-refundable, and the return shipping costs must be borne by yourself.**
⚠️The following situations are not eligible for returns
Wigs that have been worn, cleaned, styled, or modified.
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Clearance items on special offer.
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Custom products (such as special colors, special sizes).
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